It’s only Monday, but it does not mean things will not happen in the library. Ten minutes into my reference desk shift a young lady asks for a paper bag. I ask if she can breathe, and she nods no. We give her a shopping bag to breathe into and call security.
I commend Wright College’s security for coming within seconds, and being very compassionate. They were great with the student. It turns out she was on her way to astronomy class, had previously been in the military, and going to Africa in summer on a school study trip. (All of this revealed through her emotional rant.)
I gave her cold water, rubbed her knees, wiped her tears with a tissue, and told her everything would be okay. She was worried about missing class, and was embarrassed she was having anxiety attack in front of people. Security and I reassured her we only wanted her to get better.
Minutes later a team of about 7 or 8 fire fighters arrived with equipment, and a stretcher. They seated her, gave her oxygen, and she was on her way. She received help quickly, and was handled with care.
Hopefully next time I see the student it will be for research help. Image from: http://www.mtv.com/photos/made-season-8/1563810/2621658/photo.jhtml